The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 22, 2025 - 08:18 PDT
Update
We are continuing to investigate where customers are experiencing latency while processing BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 22, 2025 - 08:04 PDT
Investigating
We are investigating an issue where customers are experiencing latency while processing BIM Collaborate Pro in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 22, 2025 - 07:13 PDT
This incident affected: Autodesk Construction Cloud Platform (BIM Collaborate Pro).