Revit Cloud Worksharing / Cloud Models

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jun 27, 2025 - 13:04 PDT

Update

We have implemented a solution to resolve the issue where some customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 27, 2025 - 12:59 PDT

Monitoring

We have implemented a solution to resolve the issue where some customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 27, 2025 - 11:12 PDT

Update

We are continuing to investigate the issue where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 27, 2025 - 09:45 PDT

Investigating

We are investigating reports where customers are experiencing unexpected logouts and licensing errors in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 27, 2025 - 08:43 PDT
This incident affected: Revit Cloud Worksharing / Cloud Models.