The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Feb 26, 2025 - 06:35 PST
Identified
We have identified the cause of the issue where customers are unable to access Classic User Management page, preventing the invitation of new users or assignment of projects. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 26, 2025 - 05:47 PST
Update
We are investigating an issue where customers are unable to access Classic User Management page. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 26, 2025 - 04:46 PST
Update
We are investigating an issue where customers are unable to access Classic User Management page. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 26, 2025 - 03:50 PST
Update
We are continuing to investigate an issue where customers are unable to access Classic User Management page. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 26, 2025 - 02:53 PST
Investigating
We are investigating an issue where customers are unable to access Classic User Management page. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 26, 2025 - 01:55 PST
This incident affected: Autodesk Business Systems (Autodesk Account).