The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 20, 2026 - 16:38 PDT
Identified
We have identified the cause of the issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 20, 2026 - 15:51 PDT
Update
We are continuing to investigate an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 20, 2026 - 14:51 PDT
Investigating
We are investigating an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 20, 2026 - 13:51 PDT
This incident affected: BIM Collaborate Pro for Government.