The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 21, 2024 - 05:35 PDT
Identified
We have identified the cause of the issue where customers are experiencing latency while exporting design files in A360. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 21, 2024 - 04:54 PDT
Update
We are continuing to investigate the issue where customers are experiencing latency while exporting design files in A360. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 21, 2024 - 04:30 PDT
Investigating
We are investigating an issue where customers are facing a latency while exporting design files in A360. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 21, 2024 - 03:30 PDT
This incident affected: A360 and Fusion Team / BIM 360 Team.