The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 10, 2024 - 21:26 PDT
Identified
We have identified the cause of the issue where customers are unable to access multiple Autodesk Construction Cloud (ACC) products in the Australia region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 10, 2024 - 21:25 PDT
Investigating
We are investigating an issue where customers are unable to access multiple Autodesk Construction Cloud (ACC) products in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 10, 2024 - 20:54 PDT
This incident affected: Autodesk Construction Cloud Platform (Autodesk Build (Australia), Autodesk Docs (Australia), BIM Collaborate (Australia)).