Revit Cloud Worksharing / Cloud Models

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 07, 2025 - 21:28 PDT

Update

We are continuing to investigate an issue where customers are experiencing latency in accessing project files and encountering sync issues with the model on Revit Cloud Worksharing/Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 07, 2025 - 21:06 PDT

Update

We are continuing to investigate an issue where customers are experiencing latency in accessing project files and encountering syncing issues with the model on Revit Cloud Worksharing/Cloud Models. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 07, 2025 - 20:07 PDT

Investigating

We are investigating an issue where customers are experiencing latency in accessing project files and encountering syncing issues with the model on Revit Cloud Worksharing/Cloud Models. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Posted Apr 07, 2025 - 19:05 PDT
This incident affected: Revit Cloud Worksharing / Cloud Models.