The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 17, 2026 - 08:42 PDT
Update
We are continuing to investigate an issue where customers are experiencing latency while accessing query or search operations across multiple Autodesk products in the US region. After further review, no customer impact has been identified for BIM 360 Model Coordination in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
Posted Mar 17, 2026 - 08:13 PDT
Investigating
We are investigating an issue where customers are experiencing latency while accessing query or search operations across multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 17, 2026 - 07:21 PDT
This incident affected: BIM 360 (BIM 360 Docs) and Autodesk Construction Cloud Platform (Autodesk Build, Autodesk Docs).