The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Sep 12, 2024 - 06:19 PDT
Update
We are continuing to investigate an issue where customers trying to purchase new orders in the Autodesk e-store, which requires 3DS authentication, are unable to process their orders in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 12, 2024 - 05:21 PDT
Update
We are continuing to investigate an issue where customers trying to purchase new orders in the Autodesk e-store, which requires 3DS authentication, are unable to process their orders in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 12, 2024 - 04:24 PDT
Investigating
We are investigating an issue where customers trying to purchase new orders in the Autodesk e-store, which requires 3DS authentication, are unable to process their orders in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 12, 2024 - 03:18 PDT
This incident affected: Autodesk Business Systems.