The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 15, 2024 - 11:42 PDT
Monitoring
We have implemented a solution to resolve the issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is currently monitoring the situation.
Posted Mar 14, 2024 - 17:24 PDT
Update
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 16:50 PDT
Update
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 15:51 PDT
Update
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 14:55 PDT
Update
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 13:45 PDT
Update
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 13:29 PDT
Update
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration, ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 11:56 PDT
Identified
We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration, ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 10:49 PDT
Investigating
We are investigating an issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration and ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 14, 2024 - 09:46 PDT
This incident affected: ACC Admin Console, BIM 360 Account Administration, BuildingConnected, and TradeTapp.