After further review, no customer impact has been identified for Autodesk.com. We apologize for any confusion caused by our previous notification and appreciate your patience and understanding
Posted Aug 21, 2026 - 16:43 PDT
Update
We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Posted Aug 21, 2026 - 14:33 PDT
Update
We are continuing to work on resolving this issue where customers are unable to see and access the User Management tab within Autodesk.com as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 21, 2026 - 13:46 PDT
Identified
We have identified the cause of the issue where customers are unable to see and access the User Management tab within Autodesk.com. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 21, 2026 - 12:37 PDT
Investigating
We are investigating an issue where customers are unable to see and access the User Management tab within Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 21, 2026 - 11:36 PDT
This incident affected: Autodesk Business Systems (Autodesk.com).