The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Aug 04, 2026 - 03:21 PDT
Update
We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 04, 2026 - 03:17 PDT
Investigating
We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 04, 2026 - 02:13 PDT
This incident affected: Autodesk Business Systems (Autodesk Assistant).