The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 13, 2026 - 06:04 PDT
Investigating
We are investigating an issue where customers are unable to view or open shared model files in Autodesk Viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 13, 2026 - 05:49 PDT
This incident affected: Autodesk Business Systems (Other Business Systems).