The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 17, 2026 - 09:35 PDT
Investigating
We are investigating reports of customers experiencing an issue where they are unable to play media in Creative Review when it is set as the default player in FPTR. As workaround, customers has to disable Creative Review as the default player or use another player. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 09:16 PDT
This incident affected: Flow Production Tracking (FPTR).