The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 03, 2025 - 09:03 PST
Update
We are continuing to investigate an issue where customers are experiencing latency while loading photos in Autodesk Build and ACC Reports in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 08:49 PST
Update
We are continuing to investigate an issue where customers are experiencing latency while loading photos in Autodesk Build in the US region. We have subsequently determined that this issue is also affecting ACC Reports in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 07:49 PST
Investigating
We are investigating an issue where customers are experiencing latency while loading photos in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 07:26 PST
This incident affected: Autodesk Construction Cloud Platform (ACC Reports, Autodesk Build).