We have identified that the new homepage reported in the issue is part of a technical preview in Revit 2024.2 and 2025.1 versions for all the region. The new homepage of Revit Cloud Worksharing / Cloud Models is now working as expected. Thank you for your patience and understanding.
Posted Jun 30, 2025 - 07:27 PDT
Update
We are continuing to investigate an issue where customers are unable to access project models through the new Revit 2024 homepage, impacting their workflow in Revit Cloud Worksharing / Cloud Models in the European Union and Australia regions. As a workaround, please switch back to the classic homepage to access your project models. This will allow you to continue your workflow in Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 30, 2025 - 02:48 PDT
Investigating
We are investigating an issue where customers are unable to access project models through the new Revit 2024 homepage, impacting their workflow in Revit Cloud Worksharing / Cloud Models in the European Union and Australia regions. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 30, 2025 - 02:19 PDT
This incident affected: Revit Cloud Worksharing / Cloud Models (Australia) and Revit Cloud Worksharing / Cloud Models (European Union).