ACC Admin Console
Incident Report for Autodesk Health Dashboard
Resolved
Current status: Operational. The issue has been resolved. Customers are able to create projects and add member with no delays.
Posted Mar 17, 2023 - 20:43 PDT
Monitoring
Current status: Monitoring. A fix has been implemented and we are continuing to monitor progress.

New users being added to projects were not receiving the change of access or email confirmations. The team has identified the cause of the issue. The issue has been mitigated and we are continuing to monitor progress.


Next update: March 17, 2023 09:00 AM PDT
Posted Mar 16, 2023 - 17:39 PDT
Update
Current status: Service Degradation. North American Data Center customers are experiencing significant delays adding users to projects. We are working to resolve this issue as soon as possible. Next update in one hour.
Posted Mar 16, 2023 - 15:29 PDT
Update
Current status: Service Degradation. North American customers are experiencing significant delays adding users to projects. We are working to resolve this issue as soon as possible. Next update in one hour.
Posted Mar 16, 2023 - 15:19 PDT
Update
Current status: Service Degradation. We have identified an issue where some customers are experiencing delays when adding users to projects. We are continuing our investigation into the issue and working to resolve as soon as possible. Next update in one hour.
Posted Mar 16, 2023 - 15:09 PDT
Identified
Current status: Service Degradation. We have identified an issue where some customers are experiencing delays when adding users to projects. We are reviewing the issue and working to resolve as soon as possible. Next update in one hour.
Posted Mar 16, 2023 - 14:10 PDT
Investigating
Current status: Service Degradation. We are currently investigating and will provide more information here soon.
Posted Mar 16, 2023 - 13:54 PDT
This incident affected: ACC Admin Console.