The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 07, 2025 - 08:49 PST
Investigating
We are investigating reports of customers experiencing an issue where they are unable to sync and download projects in Autodesk Build and PlanGrid in iOS and Android services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 07, 2025 - 08:02 PST
This incident affected: PlanGrid (PlanGrid) and Autodesk Construction Cloud Platform (Autodesk Build, Autodesk Build (Australia), Autodesk Build (European Union)).