We are continuing to investigate an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 10, 2026 - 04:04 PDT
Investigating
We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 10, 2026 - 02:59 PDT
This incident affects: Autodesk Business Systems (Autodesk Assistant).