The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 28, 2025 - 10:00 PDT
Update
We are continuing to investigate an issue where customers are experiencing an unintended renaming of the 'Packages' tool to 'Takeoff' in the US region. As a workaround, customers can utilize the 'Takeoff' tool to access the Packages functionality. We subsequently determined that this issue is also affecting the Autodesk Takeoff in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 28, 2025 - 09:43 PDT
Investigating
We are investigating an issue where customers are experiencing an unintended renaming of the 'Packages' tool to 'Takeoff' in the US region. As a workaround, customers can utilize the 'Takeoff' tool to access the Packages functionality. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 28, 2025 - 09:24 PDT
This incident affected: Autodesk Construction Cloud Platform (Autodesk Takeoff, Autodesk Takeoff (Australia)).