All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 21, 2025 - 11:36 PDT
Identified
We have identified the source of the problem that is affecting where customers are unable to make purchases from the Autodesk Online Store. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 21, 2025 - 11:31 PDT
Investigating
We are investigating an issue where customers are unable to make purchases from the Autodesk Online Store. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 21, 2025 - 11:04 PDT
This incident affected: Autodesk Business Systems (Autodesk Online Store).