The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Sep 24, 2025 - 13:33 PDT
Investigating
We are investigating reports of customers experiencing an issue where they are unable to view submitted PDF Field Reports on mobile devices, encountering an 'Unable to display document' error in PlanGrid. We are actively looking into this and will provide an update within 60 minutes or sooner, if we have more information to share.