The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 24, 2026 - 12:29 PDT
Identified
We have identified the cause of the issue where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 24, 2026 - 11:17 PDT
Update
We are continuing to investigate reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. We will provide an update within 60 minutes or sooner if more information becomes available.
Posted Mar 24, 2026 - 10:17 PDT
Investigating
We are investigating reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
Posted Mar 24, 2026 - 09:46 PDT
This incident affected: Autodesk Forma (Forma Data Management, Forma Data Management (Australia), Forma Data Management (Canada), Forma Data Management (Germany), Forma Data Management (India), Forma Data Management (Japan), Forma Data Management (UK)).