Resolved
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Nov 12, 2025 - 09:20 PST
Monitoring
We have implemented a solution to resolve the service disruption affecting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 12, 2025 - 09:07 PST
Update
We are investigating a service disruption that is affecting Multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 12, 2025 - 08:32 PST
Investigating
We are investigating an issue where customers are unable to export or upload files in APS - Model Derivative. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 12, 2025 - 08:12 PST
This incident affected: Autodesk Construction Cloud Platform (ACC Admin Console, ACC Admin Console (Australia), ACC Admin Console (European Union), ACC AutoSpecs, Autodesk Build, Autodesk Build (Australia), Autodesk Build (European Union), Autodesk Docs, Autodesk Docs (Australia), Autodesk Docs (European Union), BIM Collaborate, BIM Collaborate (Australia), BIM Collaborate (European Union)), BIM 360 (BIM 360 Design Collaboration, BIM 360 Design Collaboration (European Union), BIM 360 Docs, BIM 360 Docs (European Union), BIM 360 Field Management, BIM 360 Field Management (European Union), BIM 360 Glue, BIM 360 Glue (European Union), BIM 360 Insight, BIM 360 Insight (European Union), BIM 360 Model Coordination, BIM 360 Model Coordination (European Union), BIM 360 Project Home, BIM 360 Project Home (European Union), BIM 360 Project Management, BIM 360 Project Management (European Union)), Autodesk Platform Services (APS - Data Exchange, APS - Data Management, APS - Data Management (Australia), APS - Model Derivative, APS - Webhooks), and Collaboration for AutoCAD Plant 3D, Collaboration for AutoCAD Plant 3D (Australia), Collaboration for AutoCAD Plant 3D (European Union), Fusion, Generative Design, InfraWorks, Revit Cloud Model Upgrade, Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Australia).