PlanGrid | PlanGrid Admin Console

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Feb 19, 2025 - 12:34 PST

Identified

We have identified the cause of the issue where customers are experiencing latency while accessing PlanGrid and PlanGrid Admin Console in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 19, 2025 - 11:34 PST

Investigating

We are investigating an issue where customers are experiencing latency while accessing PlanGrid and PlanGrid Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 19, 2025 - 10:35 PST
This incident affected: PlanGrid (PlanGrid, PlanGrid Admin Console).