The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 27, 2025 - 13:25 PST
Update
We are investigating reports of customers experiencing latency while accessing the project tab, and features in Building Connected and when filtering for invites in TradeTapp in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 27, 2025 - 12:28 PST
Update
We are investigating reports of customers experiencing latency while accessing the project tab, and features in Building Connected and when filtering for invites in TradeTapp in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 27, 2025 - 11:32 PST
Update
We are continuing to investigate reports of customers experiencing latency while accessing the project tab and features in BuildingConnected in the US region. We have subsequently determined that this issue is also affecting filtering for invites in TradeTapp in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 27, 2025 - 10:36 PST
Investigating
We are investigating reports of customers experiencing latency while accessing the project tab and features in Building Connected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 27, 2025 - 10:12 PST
This incident affected: Autodesk Construction Cloud Platform (BuildingConnected, TradeTapp).