The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 22, 2026 - 15:12 PDT
Identified
We have identified the cause of the issue where a subset of customers are unable to access multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 22, 2026 - 15:03 PDT
Investigating
We are investigating an issue where customers are unable to access multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 22, 2026 - 13:52 PDT
This incident affected: Autodesk Platform Services (APS - AEC Data Model API, APS - AEC Data Model API (Canada), APS - AEC Data Model API (Australia), APS - AEC Data Model API (European Union), APS - AEC Data Model API (Germany), APS - AEC Data Model API (India), APS - AEC Data Model API (Japan), APS - AEC Data Model API (UK), APS - Automation API, APS - Data Management, APS - Data Management (Australia), APS - Data Management (Canada), APS - Data Management (European Union), APS - Data Management (Germany), APS - Data Management (India), APS - Data Management (Japan), APS - Data Management (UK), APS - Developer Portal, APS - Manufacturing Data Model, APS - Model Derivative), Autodesk Business Systems (Autodesk Assistant), and Autodesk Tandem™.