The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jun 25, 2026 - 11:41 PDT
Identified
We have identified the cause of the issue where customers are experiencing latency while accessing multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 25, 2026 - 10:53 PDT
Update
We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk.com and TradeTapp. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 25, 2026 - 09:52 PDT
Update
We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk account, Forma Mobile App, AutoCAD Web, BIM 360 Glue, Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 25, 2026 - 08:53 PDT
Update
We are continuing to investigate this issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 25, 2026 - 08:32 PDT
Investigating
We are investigating an issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 25, 2026 - 08:15 PDT
This incident affected: AutoCAD Web, My Profile and Settings, Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (European Union), Autodesk Business Systems (Autodesk account, Autodesk.com), BIM 360 (BIM 360 Glue), and Autodesk Forma (Forma - Admin Console (Canada), Forma - Admin Console (Germany), Forma - Admin Console (India), Forma - Admin Console (Japan), Forma - Admin Console (UK), Forma Mobile App, TradeTapp).