Autodesk Online Store

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jun 02, 2025 - 13:00 PDT

Update

We have identified the cause of the issue where customers are experiencing problems while making purchases and payments in the Autodesk Online Store using PayPal. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jun 02, 2025 - 12:50 PDT

Investigating

We are investigating an issue where customers are experiencing problems while making purchases and payments in the Autodesk Online Store using PayPal. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Posted Jun 02, 2025 - 11:53 PDT
This incident affected: Autodesk Business Systems (Autodesk Online Store).