Autodesk Online Store

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 20, 2026 - 16:46 PDT

Update

We are continuing to investigate an issue where some customers are unable to place orders resulting in zero tax being displayed while checkout in the Autodesk Online Store. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 20, 2026 - 16:15 PDT

Investigating

We are investigating an issue where customers are unable to place orders resulting in zero tax being displayed while checkout in the Autodesk Online Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 20, 2026 - 15:15 PDT
This incident affected: Autodesk Business Systems (Autodesk Online Store).