The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Feb 24, 2026 - 14:01 PST
Update
We are continuing to work on resolving this issue where customers are unable to search, view, manage or create orders in Autodesk.com and Autodesk Online Store as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 24, 2026 - 13:31 PST
Identified
We have identified the cause of the issue where customers are unable to search, view, manage or create orders in Autodesk.com. We subsequently determined that this issue is also affecting orders in Autodesk Online Store. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 24, 2026 - 12:25 PST
Investigating
We are investigating an issue where customers are unable to search, view, manage or create orders in Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 24, 2026 - 11:33 PST
This incident affected: Autodesk Business Systems (Autodesk Online Store, Autodesk.com).