Revit Cloud Worksharing / Cloud Models

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Sep 25, 2025 - 21:48 PDT

Investigating

We are investigating an issue where subset of customers are unable to download link model in the Revit Cloud Worksharing / Cloud Models We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 25, 2025 - 21:26 PDT
This incident affected: Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Australia), Revit Cloud Worksharing / Cloud Models (Canada), Revit Cloud Worksharing / Cloud Models (European Union), Revit Cloud Worksharing / Cloud Models (Germany), Revit Cloud Worksharing / Cloud Models (India), Revit Cloud Worksharing / Cloud Models (Japan), and Revit Cloud Worksharing / Cloud Models (UK).