The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 16, 2026 - 12:36 PDT
Update
We are continuing to investigate an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 16, 2026 - 12:18 PDT
Update
We are continuing to investigate an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 16, 2026 - 11:17 PDT
Update
We are continuing to investigate an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 16, 2026 - 10:15 PDT
Investigating
We are investigating an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 16, 2026 - 09:19 PDT
This incident affected: Autodesk Business Systems (Autodesk Online Store).