AUTODESK EVENT ANALYSIS
Incident Number: #COE-INC114192
Incident Date: December 27, 2024
Summary
On December 27, 2024 between 11:20 AM GMT and 3:17 PM GMT, Autodesk customers experienced latency while logging into PlanGrid and PlanGrid Admin Console.
Impacted Services
Root Cause
Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:
Thank you for your patience and understanding.
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