Resolved
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 08, 2026 - 08:54 PDT
Update
We are continuing to work on resolving this issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products as quickly as possible. We subsequently determined that the issue was not impacting Forma-Data Connector. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 08, 2026 - 07:29 PDT
Identified
We have identified the cause of the issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 08, 2026 - 07:08 PDT
Update
We are continuing to investigate an issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 08, 2026 - 06:32 PDT
Investigating
We are investigating an issue where customers are currently unable to trigger new translation workflows or upload new models in BuildingConnected, Autodesk Fusion, and APS Model Derivative We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 08, 2026 - 05:43 PDT
This incident affected: Autodesk Platform Services (APS - AEC Data Model API, APS - AEC Data Model API (Canada), APS - AEC Data Model API (Australia), APS - AEC Data Model API (European Union), APS - AEC Data Model API (Germany), APS - AEC Data Model API (India), APS - AEC Data Model API (Japan), APS - AEC Data Model API (UK), APS - Data Exchange, APS - Model Derivative), BIM 360 (BIM 360 Design Collaboration, BIM 360 Design Collaboration (European Union), BIM 360 Model Coordination, BIM 360 Model Coordination (European Union)), Autodesk Forma (BuildingConnected, Forma - Data Connector, Forma - Data Connector (Australia), Forma - Data Connector (Canada), Forma - Data Connector (European Union), Forma - Data Connector (Germany), Forma - Data Connector (India), Forma - Data Connector (Japan), Forma - Data Connector (UK), Forma Build, Forma Build (Australia), Forma Build (Canada), Forma Build (European Union), Forma Build (Germany), Forma Build (India), Forma Build (Japan), Forma Build (UK), Forma Data Management, Forma Data Management (Australia), Forma Data Management (Canada), Forma Data Management (European Union), Forma Data Management (Germany), Forma Data Management (India), Forma Data Management (Japan), Forma Data Management (UK), Forma Design Collaboration, Forma Design Collaboration (Australia), Forma Design Collaboration (Canada), Forma Design Collaboration (European Union), Forma Design Collaboration (Germany), Forma Design Collaboration (India), Forma Design Collaboration (Japan), Forma Design Collaboration (UK)), and Fusion.