The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Feb 08, 2025 - 11:06 PST
Update
We are continuing to work on resolving this issue where some customers are unable to access their subscriptions as quickly as possible. We will provide an update within 5 hours or sooner if we have more information to share.
Posted Feb 08, 2025 - 08:08 PST
Identified
We have identified the cause of the issue where some customers are unable to access their subscriptions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 08, 2025 - 07:01 PST
Update
We are continuing to investigate an issue where some customers are unable to access their subscriptions. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 08, 2025 - 06:38 PST
Investigating
We are investigating an issue where some customers are unable to access their subscriptions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 08, 2025 - 05:58 PST
This incident affected: Autodesk Business Systems (Other Business Systems).