ACC Admin Console

Incident Report for Autodesk Health Dashboard

Resolved

Current status: Operational. Service is now working as expected and all features are operating normally.
Posted Mar 22, 2023 - 16:40 PDT

Monitoring

Current status: Monitoring. A fix has been implemented and we are continuing to monitor progress.

Current status: Service Degradation. Team has identified the cause of the issue and has implemented a fix. Team is seeing a decrease in delay times and are continuing to monitor progress.

Next update: ~1 hour
Posted Mar 22, 2023 - 12:24 PDT

Update

Service: ACC Admin Console

Current status: Service Degradation. We are experiencing issues. Our team is currently working to resolve the issue.

Customer Impact: Project Admins are experiencing long delays when attempting to add users to projects via ACC Admin. Users are not receiving invitations during this delay.

Next update: ~1 hour
Posted Mar 22, 2023 - 10:46 PDT

Identified

Current status: Service Degradation. We are experiencing issues. Our team is currently working to resolve the issue.

Customer Impact: Project Admins are experiencing long delays when attempting to add users to projects via ACC Admin. Users are not receiving invitations during this delay.

Next update: ~1 hour
Posted Mar 22, 2023 - 09:28 PDT

Update

Current status: Service Degradation. We are currently investigating and will provide more information here soon.
Posted Mar 22, 2023 - 08:20 PDT

Investigating

Current status: Service Degradation. We are currently investigating and will provide more information here soon.
Posted Mar 22, 2023 - 08:12 PDT
This incident affected: Autodesk Construction Cloud Platform (ACC Admin Console).