The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 08, 2025 - 21:38 PDT
Identified
We have identified the cause of the issue where customers are experiencing problems with selecting and downloading Autodesk software products from the product overview page in their Autodesk accounts. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 08, 2025 - 21:17 PDT
Update
We are continuing to investigate an issue where customers are experiencing issues while selecting and downloading Autodesk software products from the product overview page on the Education site within their Autodesk accounts. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 08, 2025 - 20:16 PDT
Update
We are continuing to investigate an issue where customers are experiencing issues while selecting and downloading Autodesk software products from the product overview page on the Education site within their Autodesk accounts. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 08, 2025 - 19:16 PDT
Investigating
We are investigating an issue where customers are experiencing issues with selecting and downloading Autodesk software products from the product overview page on the Education site in Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 08, 2025 - 18:17 PDT
This incident affected: Autodesk Business Systems (Autodesk account).