The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted May 29, 2026 - 12:45 PDT
Investigating
We are investigating an issue where customers are unable to view chat messages after opening shared links in a new tab in Autodesk Assistant. As a workaround, customers can still access the required links via email communication without disruption. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.
Posted May 29, 2026 - 12:39 PDT
This incident affected: Autodesk Business Systems (Autodesk Assistant).