Multiple Autodesk Construction Cloud (ACC) services

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Posted Mar 20, 2024 - 07:17 PDT

Update

We are continuing to investigate an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Posted Mar 20, 2024 - 06:18 PDT

Investigating

We are investigating an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Posted Mar 20, 2024 - 05:51 PDT

This incident affected: ACC Admin Console, ACC AutoSpecs, ACC Cost Management, Autodesk BIM Collaborate, Autodesk Build, Autodesk Docs, Autodesk Takeoff, BIM 360 Account Administration, BIM 360 Cost Management, BIM 360 Design Collaboration, and BIM 360 Insight.