The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 22, 2026 - 12:02 PDT
Investigating
We are investigating reports where customers are unable to maintain active chat sessions, as conversations are getting disconnected when the Autodesk Assistant window is minimized. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 22, 2026 - 11:33 PDT
This incident affected: Autodesk Business Systems (Autodesk Assistant).