The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Dec 09, 2024 - 16:45 PST
Update
We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Posted Dec 09, 2024 - 16:30 PST
Update
We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 09, 2024 - 15:33 PST
Update
We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 09, 2024 - 14:31 PST
Identified
We have identified the cause of the issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 09, 2024 - 13:29 PST
Investigating
We are investigating an issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 09, 2024 - 12:32 PST
This incident affected: A360, A360 Mobile, Autodesk Drive, Fusion, Fusion Mobile, and Fusion Team.