The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 07, 2026 - 13:46 PDT
Identified
We have identified the cause of the issue where customers are unable to access the RFI module on both web and mobile platforms in PlanGrid in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 90 minutes or sooner if we have more information to share.
Posted Jul 07, 2026 - 13:02 PDT
Update
We are continuing to investigate an issue where customers are unable to access the RFI module on both web and mobile platforms in PlanGrid in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 07, 2026 - 12:05 PDT
Investigating
We are investigating reports of customers experiencing an issue where they are unable to access the RFI module on both web and mobile platforms in PlanGrid in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.