The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 10, 2025 - 20:42 PDT
Update
We are continuing to investigate this issue where customers are unable to access ACC Insight, ACC My Home, Autodesk Build, Autodesk BIM Collaborate, and ACC Admin Console in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 10, 2025 - 20:38 PDT
Investigating
We are investigating an issue where customers are unable to access ACC Insight, ACC My Home, Autodesk Build in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 10, 2025 - 20:11 PDT
This incident affected: Autodesk Construction Cloud Platform (ACC Admin Console (Australia), ACC Insight (Australia), ACC My Home (Australia), Autodesk Build (Australia), BIM Collaborate (Australia)).