The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Dec 18, 2024 - 07:56 PST
Update
We are continuing to investigate reports where customers are unable to create new projects from existing templates in the ACC Admin Console. We will provide an update within next 2 hours or sooner if we have more information to share.
Posted Dec 18, 2024 - 06:55 PST
Investigating
We are investigating reports where customers are unable to create new projects from existing templates in the ACC Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 18, 2024 - 05:52 PST
This incident affected: Autodesk Construction Cloud Platform (ACC Admin Console, ACC Admin Console (Australia), ACC Admin Console (European Union)).