Fusion

Incident Report for Autodesk Health Dashboard

Postmortem

AUTODESK EVENT ANALYSIS
Incident Number: # COE-INC135429
Incident Date: February 5, 2026

Summary
On February 5, 2026, between 5:48 AM and 7:00 AM PST, Autodesk experienced a service disruption that impacted customers using Fusion configure design workflows. During this time, customers experienced delays when saving and copying configured designs in Fusion.

Impacted Services

  • Manufacturing data model service

Root Cause

  • The service disruption was caused by elevated database activity levels due to unexpected usage patterns, which led to very high CPU usage.

Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:

  • Scaling the database resources to handle the increased load.
  • Database changes to reduce inefficient query patterns, improve execution efficiency to reduce the lag in workflows.

Thank you for your patience and understanding.

Posted Feb 12, 2026 - 10:53 PST

Resolved

This incident has been resolved.
Posted Feb 05, 2026 - 07:14 PST

Investigating

We are investigating an issue where customers are experiencing latency while saving, copying, or configuring designs in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 05, 2026 - 06:33 PST
This incident affected: Fusion.