Autodesk account

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Aug 11, 2026 - 17:56 PDT

Update

We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 11, 2026 - 17:42 PDT

Identified

We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share.
Posted Aug 11, 2026 - 15:45 PDT

Update

We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 11, 2026 - 14:45 PDT

Update

We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 11, 2026 - 13:45 PDT

Investigating

We are investigating an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 11, 2026 - 12:45 PDT
This incident affected: Autodesk Business Systems (Autodesk account).