The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 25, 2026 - 23:31 PST
Investigating
We are investigating reports where customers are unable to connect with Autodesk Support using 'Create a case', 'Schedule a Call' or 'Live chat' features via Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 25, 2026 - 22:51 PST
This incident affected: Autodesk Business Systems (Autodesk Support).