Service Degradation [ Revit Cloud Worksharing / Cloud Models ]

Incident Report for Autodesk Health Dashboard

Resolved

This incident has been resolved.
Posted Mar 17, 2022 - 13:09 PDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 17, 2022 - 13:08 PDT

Update

Error rates have dropped to a state where latency has been normal for the past 30 minutes. Returning to Operational status.
Posted Mar 17, 2022 - 13:08 PDT

Update

Revit Cloud Worksharing / Cloud Models is in recovery and error rates continue to drop. The ability to browse BIM 360/ACC projects and models from Revit is being restored.
Posted Mar 17, 2022 - 09:52 PDT

Identified

Users may find that they are unable to browse BIM 360/ACC projects and models from Revit. Worksharing workflows were disrupted between 9:00 AM EDT and 9:30 AM EDT but our metrics indicate that they are recovering.
Posted Mar 17, 2022 - 05:30 PDT
This incident affected: Revit Cloud Worksharing / Cloud Models.