The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Aug 13, 2026 - 07:12 PDT
Update
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 13, 2026 - 06:56 PDT
Investigating
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 13, 2026 - 06:18 PDT
This incident affected: Autodesk Platform Services (APS - Model Derivative) and Fusion, Fusion Team.